Policies & Procedures

Proper athletic attire must be worn while using IFY – Infrared Fitness & Yoga studio.

While IFY – Infrared Fitness & Yoga will make every effort to provide our classes according to our regular schedule, there will be times when an instructor may not be able to instruct a class given personal, or medical reasons. At these times, IFY – Infrared Fitness & Yoga will make every attempt to find another instructor to serve as a substitute for that class. There may be times when you attend a class with a substitute instructor and in such cases, the class may be modified to adjust to the instructor’s specialty. At other times, however, an instructor may not be available to find a substitute and the class will be cancelled. In cases of cancellation, notice on MindBody will be posted in advance of the class. In addition, our social media (Facebook, Instagram), we will post an announcement about the cancellation of classes. Please feel free to call IFY – Infrared Fitness & Yoga the day of a class to check on availability.

Other than water bottles, food and beverage are not allowed in the centres. It should also be noted that a water cooler area is located in the reception area, as well as water bottles for purchase.

Whenever a fire alarm is sounded, immediate evacuation of the building is the appropriate response. If there is a fire alarm while you are using the facilities, you must immediately leave the centre through the nearest exit door and remain outside until it has been announced that it is safe to enter the centre.

If you have the flu, a cold, or any other contagious illness, we ask that you please do not come to take a class at IFY – Infrared Fitness & Yoga. Using IFY – Infrared Fitness & Yoga with a contagious illness puts you and all other members at risk. Illness causes an individual’s system to become weaker and the likelihood for injury increases significantly when training under these conditions. Furthermore, given the nature of physical training, the transmission of contagious diseases occurs quite readily. Please be courteous of fellow IFY – Infrared Fitness & Yoga members and use the supplies provided in the areas that you use.

If you have any injuries, please use IFY – Infrared Fitness & Yoga with caution, as the group classes you are attending may require movements that could further aggravate any existing injuries. If you are attending classes with the intent of helping an injury or you feel that you are not likely to further injure yourself, we request that you notify your instructor of your injury, so that they can be aware of your condition and provide alternative movements or exercises to accommodate. Please note however that IFY – Infrared Fitness & Yoga takes no responsibility should you have an existing injury, and should this injury become aggravated through your willing participation in our classes. Any member who incurs an injury or becomes dizzy/ill while in the IFY studios should immediately contact a staff person for assistance. A first aid kit is kept at the front desk for minor injuries. In cases requiring more extensive first aid, IFY – Infrared Fitness & Yoga staff will contact the appropriate persons for assistance. It is important that IFY – Infrared Fitness & Yoga staff be notified of any cases of injury or illness so that proper procedures can be initiated. Athletic tape may only be used for minor injuries.

Please note that IFY – Infrared Fitness & Yoga does not have any lockers or cannot keep your personal articles behind our reception area. All personal articles (aside from outerwear which can be left at the entrance near the reception area) can be brought inside the studio during your class, where we have designated cubbies for storage for the duration of the class. Articles lost in either facility are kept in the lost and found boxes located by the front desk as you enter IFY – Infrared Fitness & Yoga. IFY – Infrared Fitness & Yoga is not responsible for any lost or stolen articles or for any items left at the front desk while you are in the studio.

Courtesy for other members, staff and the equipment at IFY – Infrared Fitness & Yoga is expected and required. Loud, boisterous or abusive behaviour will not be tolerated. We also expect clients to maintain a low tone of voice while a class is in progress if in the main area. If inside the studio, especially if in a quiet class, we ask that you respect the silence in the studio out of curtesy for your fellow class attendees. Failure to comply with IFY – Infrared Fitness & Yoga policies and guidelines may result in immediate eviction from the studio, revocation of membership with no refund.

During times of inclement weather IFY – Infrared Fitness & Yoga will make every effort to remain open. There may be times, however, that a staff member is unable to make a shift due to weather conditions and the Fitness Centre will be closed. A notice will be posted on our website and social media, and you will receive a notice from us by email or text if there is any cancelation due to weather. Please feel free to call IFY – Infrared Fitness & Yoga Manager during these times to check on their status.

IFY – Infrared Fitness & Yoga offers several membership options: Yearly Auto-Pay, 10 Class Pass, 20 Class Pass, Family Yearly Membership, Student Monthly Membership. Please refer to the IFY MindBody page for terms and conditions of each membership at www.IFYfitness.ca.

Please remember that there is limited space in the classes offered at IFY – Infrared Fitness & Yoga. Please sign up well in advance of the scheduled class in order to secure your desired workout time and class. We ask that you please arrive 15 minutes early to class in order to set up. There is NO ENTRY to classes already in session for late arrivals. Please note that if you are NOT checked in 5 minutes prior to your class, your spot may be given to someone on the waitlist.

In the event that a Member wishes to cancel his/her membership, he/she shall give thirty (30) days written notice of cancellation of this agreement to IFY – Infrared Fitness & Yoga. The dues will continue automatically on a month by month basis until written cancellation is received. There is a one time 6 month hold available on yearly memberships upon request. All funds are taken in Canadian currency. Visa and Mastercard accepted.

Due to insurance and safety concerns, no member is allowed to attend a back to back 1 hour infrared heated classes. 60 minutes consecutively is the longest that any member can be in the infrared sauna. This means, 2 or more 1 hour classes can be attended in a day as long as there is a minimum of 90 minutes that is spent outside of the infrared studio in between each session. This restriction is for the safety of our members and is required by insurance.

The privacy of our visitors to www.ifyfitness.ca is important to us. At www.ifyfitness.ca we recognize that privacy of your personal information is important. When you visit IFY – Infrared Fitness & Yoga and our website , we safeguard all your information.

We believe in hard work, adding value and serving others with excellence and integrity. While the information on this site is based on real life results, we can not guarantee your ability to create the body you desire after attending our classes. Do we believe that you can make a massive difference in your life? Of course, but just like anything in life, not without your hard work, effort, energy and commitment and IFY – Infrared Fitness & Yoga should be a significant part of the whole approach you commit to. If you want to succeed in anything – including your health – you have to have a good plan, a solid work ethic, and the ability to keep working towards your goals, even when you hit a snag! IFY – Infrared Fitness & Yoga staff and instructors are here to help you achieve your health and fitness goals.